Kia ora/Hello,

The Traffic light protection framework is active and Auckland is currently at Red setting phase three of the Omicron response. We want to reassure our stakeholders, suppliers and community that our commitment to service continuity and business as usual is a priority. We are doing all we can to keep our kaimahi/employees safe and healthy during this time as well as play our role in preventing the spread of COVID-19 and supporting our whanau in the community. 

We are working together as a team to uphold Kaitiakitanga throughout our response efforts through our active practice of responsibility and care, ensures welfare, health and security for all. This includes following the advice of the New Zealand Government and World Health Organisation and their recommendations for minimising the spread of this virus. We will maintain these strict safety controls throughout the various phases. 

Over the past few days, we have taken a range of precautionary measures including: 

• Covid and health screening of all Kaimahi/employees prior to all face-to-face engagements.

• Educating our Kaimahi/employees, whanau, and whaiora on correct and regular hygiene etiquette. 

 • Providing our frontline kaimahi/employees with appropriate PPE such as medical grade masks to protect themselves whilst working in the community as deemed necessary as a critical worker. 

 • Continued cleaning and sanitisation of our common work areas in our office, whare and vehicles. 

• Our teams are equipped to respond quickly to any potential or confirmed cases linked with any kaimahi/Whanau Whaiora. 

• Providing our whare in the community with cleaning kits (antiseptic wipes, gloves and paper towels, etc) and training in the use of those kits. 

• Daily management hui/meetings to review and plan omicron response efforts for Mahitahi kaimahi/employees and whanau whaiora. 

Our office is closed but we have a small team working from the office to maintain key operational tasks and our community teams continue to work within the safety guidelines. We encourage anyone engaging with our kaimahi to; 

• Wear a mask where appropriate
• Keep track of where you’ve been using the Covid tracer app and switch on Bluetooth
• Maintain a safe space between others 
• Whatever you’re feeling — it’s okay. Be kind to others, Be kind to yourself, Stay in contact with whanau, friends and neighbors. 

We appreciate your tautoko/support as a valued stakeholder. 

We have a small team working within our main office to maintain critical services, if you wish to contact the team or want more information about our services and how we are operating, feel free to contact us on (09) 262-4533 or liaise with your usual Manager/Team leader for any service support related queries. 

Kia kaha, kia māia, kia manawanui | Be strong, be brave, be steadfast 

Ngā mihi

updated 28/02/2022