Kia ora/Hello,

Auckland is currently at Alert level 3, we want to reassure our stakeholders, suppliers and community that our commitment to service continuity and business as usual is a priority. We are doing all we can to keep our kaimahi/employees safe and healthy during this time as well as play our role in preventing the spread of COVID-19 and supporting our whanau in the community. 

We are working together as a team to uphold Kaitiakitanga throughout our response efforts through our active practice of responsibility and care, ensures welfare, health and security for all. This includes following the advice of the New Zealand Government and World Health Organisation and their recommendations for minimising the spread of this virus. 

Over the past few days, we have taken a range of precautionary measures including: 

• Educating our Kaimahi/employees, whanau, and whaiora about Coronavirus COVID-19. 

• Educating our Kaimahi/employees, whanau, and whaiora on correct hygiene etiquette. 

 • Providing our frontline kaimahi/employees with appropriate PPE to protect themselves whilst working in the community as deemed necessary as an essential worker. 

 • Commencing increased cleaning and sanitisation of our common work areas in our office, whare and vehicles. 

• Preparing our teams to respond quickly to any potential or confirmed cases linked with any kaimahi/Whanau Whaiora. 

• Asking any team members displaying covid-like symptoms to stay home and to work from home. 

• Providing our whare in the community with cleaning kits (antiseptic wipes, gloves and paper towels, etc) and training in the use of those kits. 

• Daily management hui/meetings to review and plan responsive actions for Mahitahi kaimahi/employees and whanau whaiora. 

Our office is closed but we have a small team working from the office to maintain key operational tasks and our community teams continue to work within the safety guidelines. We encourage anyone engaging with our kaimahi to; 

• Wear a mask where appropriate
• Keep track of where you’ve been using the Covid tracer app and switch on Bluetooth
• Maintain a safe space between others 
• Whatever you’re feeling — it’s okay. Be kind to others, Be kind to yourself, Stay in contact with whanau, friends and neighbors. 

We appreciate your tautoko/support as a valued stakeholder. 

For more information about our services and how we are operating, feel free to contact us on (09) 262-4533 or liaise with your usual Manager/Team leader.  

Ngā mihi

updated 18/08/2021